The Restcomm platform lets you deliver innovative, robust and scalable real-time turnkey applications that meet your needs in no time.
Onboard new customers quickly, monitor their daily activity and generate meaningful reports that help you stay on the top of your business.
Get started in minutes using the handy interface or take a look at the various turnkey applications APIs.
Restcomm’s Message Exchange for Cisco UC-One helps you enable your enterprise customers to send and receive SMS using their unified communications (UC) client. Enterprise customers are able to send two-way SMS or send a message to multiple destinations. All incoming messages to their UC client appear under your company domain.
Restcomm Message Exchange for Cisco Webex Teams helps service providers enable their Enterprise customers to send and receive SMS using Webex Teams and to manage and monitor their usage. Cisco users can have two-way conversations with any phone number right in the Cisco Webex Teams and UC-One applications.
The Restcomm Smart 2FA application provides an intuitive out-of-the-box omni-channel smart 2FA solution that communications service providers (CSPs) can rebrand to offer to their enterprise and small-to-medium sized business customers.
Call Queuing is a feature that allows callers to be placed in a Queue, hearing background music or announcement (text to speech) while waiting to get connected to called party. This is one of the most commonly needed features to build any kind of Inbound Contact Center solution.
Auto Attendant (AA) is intended for business customers who want to provide an automated means of directing incoming calls to the appropriate person within the organization, typically to offload this task from a receptionist and also offer a simple menu system.
Protect user identity and keep their phone numbers private by connecting them anonymously.
Task Router is a skill based Task routing to Agent. Task can be generated from any Channel, though as of today only Voice is supported. CSPs can create, manage and view enterprises, as well as add, manage and view users for each enterprise.