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The only open source full stack communications platform as a service

08 May SMS based customer support system with RestcommONE and Zendesk (PART 2) – automated SMS notification system

In the In the previous post of this series, we have shown how your customers and support agents can open and update tickets in Zendesk via SMS to meet your customers wherever they are. However, that still may be challenging for your customer support agents. But staying on...

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29 Mar Restcomm Connect 8.3.1 Supports Custom SIP Headers and Provisional Responses For MGCP

Restcomm Connect 8.3.1 release fixes a small problem with recording in Visual Designer apps and introduces several new features including support for custom SIP headers, better integration with Restcomm Media server through implementation of provisional responses in MGCP, and adds better support of the new...

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